I ordered my second big box of essential oils today because Rajat was great with customer service. I initially had a problem with some oil bottles leaking (perhaps angry postal employee tossed it around?) but because Meena perfumery ships in aluminum bottles (versus glass) I feel a lot better about my oils making their continental voyage to my door. Anyway, I sent pictures of the leaked bottles and Rajat was quick to provide free shipping should I want the items replaced. I will definitely order with them again.